Show reviews that mention
loan interest house mortgage money home bank fees payment rate
Filter review
Most helpful review

Decided NOT to buy a mortgage and get charged for NOT borrowing

But four years later, $13K of the proceeds of the sale of my house were held back, and I received an invoice for $13K for NOT having bought a mortgage from them. So Capital Direct put a false lien on my house. I never received any funds from them, and they never cashed any of the post-dated cheques I provided them.
View full review
2 comments
#2001615

You're not alone anymore. Join the fight by emailing: antifraudClassActionCanada at gmail.

com to get involved and end the fraud. Canada. VS.

Capital Direct Class action law suite. 2021

#2001607

You're not alone anymore. Join the fight by emailing: antifraudClassActionCanada@***.com to get involved and end the fraud.

Canada. VS.

Capital Direct Class action law suite. 2021

View more comments (1)
ID
#1543403 Review #1543403 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Capital Direct Mortgage
Pros
  • Ability to apply for a mortgage online
  • How quickly i got a response to the web form i submitted online
Cons
  • That i had to visit their offices
  • That they want to bill me for not doing business with them
  • That they put a false lien on my house

THIEVES

THIS COMPANY PROMISES BUT DOESN'T DELIVER GOT MY MORTGAGE PAPERS ALL SIGNED AT THE LAWYERS OFFICE, BUT MY FUNDS TOOK 2 MONTHS TO GET IN MY HANDS EVERY RENEWAL THE RATE GOES UP AT LEAST 1% TRIED TO BARGAIN FOR BETTER RATE, ON A PERFECT PAYMENT RECORD AND WAS TOLD WE HAD TO REAPPLY FOR ANOTHER MORTGAGE IN ORDER TO GET A BETTER RATE, EVEN WITHOUT ANY MONEY, AND OF COURSE THEY WILL CHARGE THE COMMISSION BONUS ON TOME TOP THE BALANCE AND LALWYERS FEES - COMPLETE THEFT
View full review
2 comments
#2001612

You're not alone anymore. Join the fight by emailing: antifraudClassActionCanada@***.com to get involved and end the fraud.

Canada. VS.

Capital Direct Class action law suite. 2021

#2001616
@PissedConsumer2001612

@ gmail

View more comments (1)
ID
#1511206 Review #1511206 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Capital Direct Mortgage
I make payments of $248.00 each month only $50 is principal $198.00 interest, extrapolate that out each year $600 comes off the loan $2,400.00 is their interest, just to renagotiate the loan you need another property assessment, each year the loan renews they charge a...
View full review
View full review
4 comments
#2001619

You're not alone anymore. Join the fight by emailing: antifraudClassActionCanada at gmail.

com to get involved and end the fraud. Canada. VS.

Capital Direct Class action law suite. 2021

View more comments
ID
#1473195 Review #1473195 is a subjective opinion of poster.
Service
Capital Direct Loan
Reason of review
Problems with payment
I invested some money with capital Direct I have had to wait for 2.5 months for money to come which was supposed to be today and it did not come I called and they said your money is with computer share and they didn't say no real answers I had to call them back to find...
View full review
View full review
3 comments
#1816451

You mean you invested in their fund? I looked at it and the newspaper add shows a 7.29% 1 year return that is very good though.

View more comments
ID
#1462410 Review #1462410 is a subjective opinion of poster.
Sent out the renewal documents late. Inrcreased the rate by 3 times. No customer service at all. Government needs to step in NOW.
View full review
View full review
1 comment
#2001626

Class Action, Canada vs. Capital Direct Lending.

sometimes companies don't always do what they should, and sometimes your powers as an individual are very limited, but we thank you for taking the time in making your complaints and we have made a promise to help. You are one of countless individuals who have made complaints against Capital Direct over the years. AntiFraudClassActionCanada @ gmail. com Have you been defrauded?

- 1.) delays in funds, - over a month - 2.) overcharging in loan amount - 3.) considerable changes to the agreement made before the contract, - 4.) shortening of terms from 12 months to 10 or 11months or shorter. - 5.) holdbacks in lending or money being charged for that was not advanced. - 6.) inaccurate interest rates being applied. - 7.) interest being applied daily instead of yearly or monthly - 8.) being told interest was to be yearly and was changed to monthly.

- 9.) had a sale of your mortgage at some point to one of Capital Directs investors that led to mistakes, overcharging or foreclosure. - 10.) a second mortgage being added or created unnecessarily. - 11.) fees being added multiple times. - 12.) overcharging in fees.

- 13.) foreclosure without reason. - or foreclosure with false claims - 14.) issues with payments being returned as NSF after being taken. - 15.) wrong dates being used. - 16.) wrong amounts being claimed.

- 17.) wrong names, or multiple similar names being found in documents. - 18.) forced to pay unjust legal fees without reason. - 19.) had your house wrongfully taken. - 20.) been refused your personal belonging and forced to buy them back.

- 21.) felt tricked, swindled or misled. - 22.) have evidence of being lied to. - 23.) sloppy paperwork. - 24.) multiple payments taken out of schedule and not properly recorded on payout statement.

- 25.) failure to provide payout statements when asked. - 26.) failure to correct mistakes made that are advantageous in collecting more money. - 27.) failure to communicate, respond to inquiries or have been ignored. - 28.) one month free of penalty not being given.

- 29.) issues with renewal documents. - 30.) suffered physical pain, mental anguish, emotional anguish, financial distress, or had your life negatively impacted by the abuse of power , abuse of personal information, or unfair business practices listed.

ID
#1410530 Review #1410530 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Capital Direct Mortgage
Reason of review
Problems with payment
Predatory lenders! Plain and simple. How the government haven't stepped in to shut them down I will never know. DO NOT get into bed with these guys...you have been warned!
View full review
View full review
2 comments
#2001627

Class Action, Canada vs. Capital Direct Lending.

sometimes companies don't always do what they should, and sometimes your powers as an individual are very limited, but we thank you for taking the time in making your complaints and we have made a promise to help. You are one of countless individuals who have made complaints against Capital Direct over the years. AntiFraudClassActionCanada @ gmail. com Have you been defrauded?

- 1.) delays in funds, - over a month - 2.) overcharging in loan amount - 3.) considerable changes to the agreement made before the contract, - 4.) shortening of terms from 12 months to 10 or 11months or shorter. - 5.) holdbacks in lending or money being charged for that was not advanced. - 6.) inaccurate interest rates being applied. - 7.) interest being applied daily instead of yearly or monthly - 8.) being told interest was to be yearly and was changed to monthly.

- 9.) had a sale of your mortgage at some point to one of Capital Directs investors that led to mistakes, overcharging or foreclosure. - 10.) a second mortgage being added or created unnecessarily. - 11.) fees being added multiple times. - 12.) overcharging in fees.

- 13.) foreclosure without reason. - or foreclosure with false claims - 14.) issues with payments being returned as NSF after being taken. - 15.) wrong dates being used. - 16.) wrong amounts being claimed.

- 17.) wrong names, or multiple similar names being found in documents. - 18.) forced to pay unjust legal fees without reason. - 19.) had your house wrongfully taken. - 20.) been refused your personal belonging and forced to buy them back.

- 21.) felt tricked, swindled or misled. - 22.) have evidence of being lied to. - 23.) sloppy paperwork. - 24.) multiple payments taken out of schedule and not properly recorded on payout statement.

- 25.) failure to provide payout statements when asked. - 26.) failure to correct mistakes made that are advantageous in collecting more money. - 27.) failure to communicate, respond to inquiries or have been ignored. - 28.) one month free of penalty not being given.

- 29.) issues with renewal documents. - 30.) suffered physical pain, mental anguish, emotional anguish, financial distress, or had your life negatively impacted by the abuse of power , abuse of personal information, or unfair business practices listed.

View more comments
ID
#1297974 Review #1297974 is a subjective opinion of poster.
Location
Calgary, Alberta
Horrible customer service. We were told by Nicholas that mortgage will be approved on or about August 3rd, have the agreement signed as well. He went off on vacation and was left with Jessica who is quite incompetent in responding to any messages or giving any...
View full review
View full review
5 comments
#2001629

email: antifraudclassactionCanada @ gmail. com

View more comments
ID
#1083524 Review #1083524 is a subjective opinion of poster.
Location
Mississauga, Ontario
Service
Capital Direct Customer Care
Reason of review
Problem with delivery

Incompetent loansharks

Avoid these snakes like the plaque!! Took out an home equity mortgage. In addition to the exorbitant interest rates, there are other fees which get added to the principal plus renewal fees which were applied after the first year. I was fortunate to get out of this mortgage after three years but the fun really began then. Not only did they give me wrong information about the penalty-free period (fortunately, I caught their mistake), they actually cashed a post-dated cheque AFTER the mortgage had been paid out. After Capital Direct received a nasty letter from my lawyer, they reimbursed me the amount of the cheque plus a $100 ***-up fee (probably to keep me quiet). In neither of these screw=ups was I given a formal apology, which I felt I deserved. DON'T GET INVOLVED WITH THESE VERMIN.
View full review
7 comments
#1868388

Yes

#1756065

I knew what I was getting into, until renewal time and then the real fun began. Renewal fee ate up anything that you paid off for that year. Walked in to their office during the one month open period with the balance owing and whammo service fees equivalent to an extra month and a half payment.

#1446022

All I need to see is that fat pig Bill Good flogging Capital Direct shares. He gives me a severe case of the dreaded lurgies! I cannot imagine having anything to do with this bunch of userous crooks.

#1447059
@PissedConsumer1446022

Bill Good is tough to listen to and disgusting to watch with his flabby face and garage door gob!

#1311340

These exorbitant rates etc. came after you signed ?

You didn't know before ?

Be more careful next time. And post dated checks are not legal here so watch out where you send them.

#1313012
@PissedConsumer1311340

Where are post dated checks not legal?

#1322329
@PissedConsumer1311340

You obviously have never dealt with Capitol Direct.

View more comments (6)
ID
#1029484 Review #1029484 is a subjective opinion of poster.
Service
Capital Direct Mortgage
Reason of review
Problems with payment

Very poor service

I understood I would be paying a very high price for my small equity load, so Im not complaining about this.. What I do have an issue with is very, very poor service. One the loan was approved over the phone, we spent a long time at the Mississauga off signing a large number of forms; we were asked to bring a Property Tax statement, which we did, indicating arrears of $7,300, which they copied, The reason we need $10,000 in our hands was to prepare our house for sale, paint, decoration, repairs, all quite minor. After signing, we were told to go across the street to a lawyers office and fill in more forms, the time signing forms was 90 minutes. We were also advised an assessor would visit the house, likely within two days, and the funds would be in our bank roughly the middle of the following week. WE heard nothing from an assessor for over a week, and were told they couldnt come for two more weeks. Contacted Capital direct prior to this, and they denied telling us an assessor with arrive in a day or two. We escalated this to head office, and we had an assessor visit 3 days earlier than the date suggested. Waited 3 days to verify they received the assessment, but no assessment arrived, though the assessor told us his report would be issues within 24 hours. I maded a number of calls to the loan mamanger, and also emails, all of which were ignored. Another escalation to head office resulted in phone call being returned, and email answered, after 3 days. This is the second time Head Office in Vancouver was involved by us. Eventually I was told the assessment was received and the cheque depoited. NO cheque. After two days, and another call, I got a response fom the legal people with a statment saying that on October 11, we would receive a cheque for $670, with 9,300 being paid out ti property takes on our home. Remember we asked for 10,000 clear, provided a statement of outstanding takes day 1. They said that taxes have to be paid first, and despite providing them with out current situation, we were never advised we should borrow more to cover property taxes. And as you can guess, The city have not received any cheque fro Capital direct as of this moment, October 26th. To date we have made 27 phone calls, and sent 11 emails. I called today and left a voicemal. On October 11, I was told the cheque was "probably" mailed out, and it may take a while for mail to get from one side of toronto to the other. It takes exactly 2 hours in fact. So still this saga goes on. I am seriously dissatisfied and thoroughly pissed. Pathetic doent begin to describe their service, their follow up, their attention to detail, their honesty or their concern for clienys. Paying $10,400 for a $10,000 loan, should expect at the least, the basic minimum level of service, but received none.
View full review
ID
#943928 Review #943928 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Capital Direct Customer Care
Pros
  • Drive to mississauga
Cons
  • Service and product delivery
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Mortgage rip off

Last spring I borrowed from Capital Direct to get power onto my property and finish my house. They released some funds but not enough for the power. I finished the drywall and some other things. I went back to them to get the funds released for the power. After doing everything they asked of me they still refused to release the funds. Over a year later they still have not released all the funds. Not only did they charge me outrageous lending fees they also charge me a $6000 "discount fee"! I am still paying an incredible amount of interest on money I have not received. I am now forced to sell my place at $50,000 less than if I had power and now they are not being forthcoming on the amount I actually owe them. I would have been better off borrowing from the ***'s Angels. Stay away from these loan sharks.
View full review
1 comment
#1222021

I did a qoute and they can lend me maximum of $19,000. There will be lawyer fee, and some other fees that applies to it.

Plus, the rate will be between 20% - 30% LOL. That vampire wants to gobble me up intead of *** dry slowly.

Guys, do a qoute and spend time to carefully think it through and ask for more opinions from friends before you fall even deeper.

ID
#867364 Review #867364 is a subjective opinion of poster.
Location
Nelson, British Columbia
Service
Capital Direct Loan
Reason of review
all of the above
Loss
$75000
Preferred solution
Full refund

Taken to cleaners and ripped off

They were friendly and will help you out at 14 % interest I borrowed $40,000.00 @14% interest to install new roof a bathroom and pay off credit card after paying about $600 per month 13 months I received a phone call telling me I need to renew contract and 16% @ about $ 700 per month paid on time never late but wait next year add another 2 % and each year after that until you grow old and die I called my lawyer and was advised to pay off get out of that never ending contract it cost me $51,000.00 to pay then off. They are sharks Run away and never borrow any money from these people or you will end up selling your home this is what they do give you a load then force you to sell your home be careful open your eyes go see your bank manager ask him or her for help.... Thank you hope this note helps you.
View full review
ID
#803208 Review #803208 is a subjective opinion of poster.
Location
Stoney Creek, Ontario
Service
Capital Direct Loan
Reason of review
Pricing issue

Capital Direct Are criminals.

Do not , I repeat do not get a mortgage from these guys, lies, lies and more lies, I paid off exactly 15 dollars off of my original $ 12,500 that I borrowed. The original interest rate started at 12% finished at 27 and then they tried to go to 33% , loan sharks plain and simple. Don't walk away run , please run and spread the word, you should be legally able to increase the interest rate by that much,they tried I went to the bank and borrowed the money and less than half the rate and will actually have a chance to pay it of. THEY are criminals at capital direct.
View full review
1 comment
#1531527

They took advantage of my terminally ill dad and tried to get him to take twice as much as he needed. They also told him that they had a lawyer for him, it’s a house lawyer, this person was not working for my dad.

They also raised the rates and took their fees which are obviously illegal. They charged him interest for money that he never received.

Scam. I had to pay it off to get these leeches off my dad’s back.

ID
#773005 Review #773005 is a subjective opinion of poster.
Location
Brantford, Ontario
Service
Capital Direct Loan
Reason of review
false advertising.
Loss
$6000
RUN, RUN, RUN for your life!!! I'm not exaggerating! We had a loan with them for one year (actually a little less than a year) and after the year we owed about $1500 MORE than what we borrowed (and yes we made our payments every month ). They do not report to the...
View full review
View full review
3 comments
#2001642

its a scam to shorten terms and collect more in a shorter time. terms go from 12 months to 9 in no time theyve charged interest on the delay of transferring funds and are collecting renewal fees early.

join anitfraudclassactionCanada @ gmail .

com Canada vs. Capital Direct 2021 You're not alone.

View more comments
ID
#754898 Review #754898 is a subjective opinion of poster.
Location
Cambridge, Ontario
Service
Capital Direct Loan
Reason of review
Problems with payment

Capital Direct - Loan Review from Toronto, Ontario

Borrowed $30,000 against my home in Markham, Ontario.. Interest rate was 19% and my payout after 2 years was still $24000 after paying $600 over that duration... Many lawyers will try to dissuade you from using this process...
View full review
1 comment
#1032662

Same here..these people are predators with Capital P. Run as fast as you can.

Don't borrow from these thxexvs.

They charge high interest rates and inflate things with renewal fees etc..They have no morals or ethics.

Loan sharks..am not just a pissed off consumer..am suffering and am in indebted servitude to this outfit. Where is Karma when I need you...to teach these parasites a lesson.

ID
#683884 Review #683884 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Capital Direct Loan
Reason of review
Problems with payment

Capital Direct

Horrible experience! I borrowed $83,000 in 2010 - made full payments until 2014. They started a foreclosure action and I lost my home. They want to collect $105,000 - this is 5 years later after I borrowed the money. My payments were $1000 per month. I paid them $48,000! I understand I am responsible to pay the agreed interest and commitment but really they put you on a "never never" program. Also, check out the legal team that works with them. In my province the lawyer is also part of CD. He made money when I got the loan, paid the interest on the loan and most certainly during the foreclosure - and...he is actually taking a percentage (or flat fee) from the realtor he hired to sell the house! They can all rot!
View full review
ID
#618184 Review #618184 is a subjective opinion of poster.
Location
Chilliwack, British Columbia
Service
Capital Direct Loan
Reason of review
Problems with payment

Fee to have my mortgage extended!

I originally borrowed money from these crooks in October of 2013. A year later they said my loan contract expired and I had 2 choices. The first was to extent the mortgage at a fee of $3,500 at and an increase in my interest rate! The second was for them to take me to court and take my house away from me and my husband. This was very traumatic for my family but we had no choice but to sign the loan extension document. On top of all of this, they were hard to get a hold of and refused to allow me to speak to a supervisor.
View full review
1 comment
#1110822

Someone needs to have "Go Public" have a go at this company. Very dubious players with sketchy pasts (and presents) at the top. And *** runs downhill.

ID
#589766 Review #589766 is a subjective opinion of poster.
Location
Sudbury, Ontario
Service
Capital Direct Loan
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article